Last updated: 13 October 2026
Welcome to Chef’s Touch (لمسة شيف), Muscat, Sultanate of Oman. By using this website or subscribing to our services you agree to these Terms and Conditions. Please read them carefully.
1. The service
We provide an online subscription service for chefs and catering businesses, including the buffet quantity calculator, buffet templates, printable kitchen and hall sheets, the recipe scaler, and any services we add later.
Quantities calculated by the platform are estimates for guidance, based on general averages. Final quantities, food safety, storage and allergens remain the responsibility of the user and their business.
2. Your account
- An account is required to subscribe. Provide accurate information and keep it up to date.
- You are responsible for keeping your password confidential and for all activity under your account.
- Your account is for your own business and may not be sold or shared with others.
3. Subscription and automatic renewal
Your subscription is recurring: it renews automatically at the end of each period (monthly, yearly or as per the plan you chose) at the price shown when you bought it, until you cancel.
- Prices and the length of each plan are shown clearly on the pricing page and at checkout, in Omani rials, including all fees.
- At checkout we ask for your explicit agreement to automatic renewal, and you may choose to save your card so renewals are charged to it. Your card is never saved unless you choose to.
- We email you a reminder at least three days before each renewal, with the amount, the date and how to cancel.
- We email you a receipt after every charge, marked “Recurring Transaction”, with the amount, the date and the next charge date.
- We never charge twice for the same period.
4. Payment
- Payments are processed through Bank Muscat’s secure payment gateway. The first payment is always verified with 3-D Secure (one-time code).
- We do not store your full card number on our servers. If you choose to save your card, the bank keeps it and gives us only an encrypted reference for renewals.
- If a renewal charge fails we let you know, and you have 3 days to update your payment method or pay manually; after that the subscription is put on hold until it is paid. We never retry a charge automatically.
5. Price changes
We may change plan prices in the future. A new price will not apply to your existing subscription until we have told you by email before your renewal date, and you may cancel before it takes effect.
6. Cancellation
- You can cancel at any time from My Account → Plan and invoices, with no cancellation fee.
- Cancelling stops automatic renewal immediately; your access continues until the end of the period you paid for.
- After your subscription ends, your saved buffets and recipes stay readable and printable; creating or editing plans resumes when you renew.
- To remove your saved card, or for any question, contact us using the details below.
7. Refunds
Because the service is digital and access starts as soon as you pay, payments for a period that has started are non-refundable, except for: a duplicate or incorrect charge, a renewal that happened although you cancelled before its date, or a fault on our side that prevented you from using the service. In these cases contact us within 14 days of the charge and we will refund the amount to the same card.
8. Acceptable use and intellectual property
- You may use the platform and its results for your business, including printing sheets and handing them to your customers under your own logo and company name.
- You may not copy, resell or redistribute the platform, its templates or its data, or attempt unauthorised access to it.
- The content, design and templates remain the property of Chef’s Touch; the logo and data you upload remain yours.
9. Privacy
We use your data only to provide the service, manage your subscription and billing, and contact you. We never sell it. See our Privacy Policy for details.
10. Limitation of liability
We aim to keep the service available without interruption but cannot guarantee it will be free of faults. To the extent permitted by law, our liability is limited to the amount you paid for the current period, and we are not liable for indirect losses arising from reliance on estimated quantities.
11. Changes to these terms
We may update these terms and will show the new date at the top of this page. We will email you about material changes before they take effect; continuing your subscription after that means you accept them.
12. Governing law
These terms are governed by the laws of the Sultanate of Oman, and its courts have jurisdiction over any dispute arising from them.
13. Contact us
Chef’s Touch — Al Qurum, Muscat, Sultanate of Oman
Phone and WhatsApp: +968 7778 4888
Email: info@chefstouch.tech
Website: www.chefstouch.tech